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Smarty

Right door, every time

Delivery-ready address data that reduces exceptions, reattempts, and wasted miles.

  • Reduce failed deliveries and costly exceptions
  • Increase first-attempt delivery success
  • Increase stops per route without added miles
  • Reduce driver call-ins and manual address research
Retail Therapy
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fabletics logo
nasa logo
uber logo
chase logo
american red cross logo
shippo logo

Typical last-mile impact

+3 to +8 percentage points in FADR

Reduce “couldn’t locate” failures and improve first-attempt delivery.

10–30% fewer exceptions

Prevent bad address data that drives holds, returns, rescues, and rework.

0.5–2 minutes saved per stop

Cut driver search time, backtracking, and stop-level address fixes.
What failed deliveries are really costing you

Estimate only. Results vary by network.

Current losses
$21,250/mo
$255,000/yearly
Potential savings
$10,625/mo
$127,500/yearly
35% average improvement with Smarty's address data

3 delivery-ready checks

Fix risky stops before they hit route planning and dispatch.
01

Confirm deliverability before dispatch

Catch bad stops early to protect first-attempt delivery and prevent reattempts.
02

Resolve missing unit and access details

Prevent apartment and multi-tenant exceptions caused by incomplete unit, suite, or access info.
03

Guide routes to the right entrance, not just the street

Verify stop location accuracy to reduce wrong-pin errors, driver call-ins, and backtracking.
How it works

Built for high-volume, last-mile delivery

step 1
Step 1

Capture

Guide complete address entry in real time to prevent bad stops at the source.
step 2
Step 2

Verify

Validate deliverability and correct formatting before orders enter fulfillment systems.
step 3
Step 3

Enrich

Add missing unit and stop-level details to reduce delivery exceptions.
step 4
Step 4

Geocode

Apply rooftop-level coordinates so downstream systems pinpoint the correct building.
step 5
Step 5

Enable routing

Feed clean location data into route planning and dispatch for smoother execution at scale.
step 6
Step 6

Deliver

Reduce exceptions, reattempts, and driver call-ins so teams complete more stops.
Plan, route, and deliver with better data

Address accuracy that supports delivery at scale

ORDER CAPTURE

Stop bad addresses at the source

Real-time autocomplete and verification catch missing units, invalid locations, and non-deliverable addresses before they enter your systems.
ROUTING

Routes drivers can actually complete

Rooftop-level geocodes improve navigation accuracy, reduce call-ins, and keep routes on schedule without manual fixes.
EXCEPTIONS

Reduce delivery failures and reattempts

More precise address data flags risky stops early, preventing exceptions, rescues, rollovers, and costly rework.
SYSTEMS

One trusted location record across operations

Standardize addresses across OMS, WMS, TMS, CRM, and carrier tools to eliminate cleanup and downstream mismatch.
OPERATIONS

Plan once; execute without surprises

Verified geocoded addresses support zone design, dock planning, and load balancing before trucks ever leave the yard.

What “accurate” actually means in last-mile delivery

Delivery driver delivering a box
Deliverable addresses
Confirm deliverability, complete missing details, and validate stop locations so routes are built on stops drivers can actually reach.
Learn About Address Verification

Why teams trust Smarty for last-mile delivery

Always-on delivery performance

Low-latency address verification and geocoding are built for high-volume routing, dispatch, and fulfillment workflows.

Peak-ready scale

Handle seasonal spikes and high-demand surges with fast, consistent results at enterprise throughout.

Enterprise security

Protect sensitive location data with strong security practices and support vendor and security reviews with confidence.

Fast implementation

Clear, production-ready docs help teams implement quickly, avoid surprises, and maintain systems with confidence.

Delivery-savvy support

Work with real people who know delivery workflows, edge cases, and what it takes to keep routes moving.
Always-on delivery performance

Where better address data improves delivery performance

What improvesTypical baselineWith Smarty (address-related lift)Why it matters
First-attempt delivery rate80-85%+3 to +8 percentage points (often 88-93%)Fewer failed stops and reattempts
Exception rate10–15%10–30% reduction (often 7–12%)Fewer rollovers, escalations, and manual work
Driver dwell time3–5 min0.5 to 2 min saved per stopMore stops per route, less wasted time
Cost per delivery$8–12$0.25 to $1.50 lower per deliveryLower reattempt and exception-driven costs
**Note: Address-related impact only. Benchmarks vary by delivery model and network maturity.
Shippo logo
420M+accurate addresses verified in a year
22%reduction of undeliverable packages

Results achieved with Smarty

By making Smarty the first touchpoint in their address verification process, Shippo has reduced undeliverable packages, improved delivery performance, and cleaned up its mailing database.Read Full Story

Ready to really deliver?