Pinpoint: A virtual user conference
Careers
You know how your address will complete itself as you type it into a web form? We're the power behind that, and so much more. Come be part of the power that addresses the world!
What's it like working at Smarty?
“I love that there’s an environment that makes me feel comfortable sharing my opinion and ideas and that I’m able to collaborate and work with awesome people all day. Also, as a bonus, there are lots of fun things we do!”
“I have never worked at a company like it. It is a culture shock in the best way. Confidence and trust are given, this makes for a great environment for peak growth as I believe in my coworkers’ work ethic and personal integrity and I feel it is reciprocated.”
“I actually look forward to our weekly staff meetings because they’re packed with so much fun!”
“Between the amazing work environment, delicious meals provided, and sweet benefits, I have yet to find anything about Smarty I don’t like.”
“I love that we follow the Arbinger methodology and use 3A+ as a tool to measure performance rather than just being measured by ‘gut feel.’ I genuinely enjoy being around my coworkers. And the many family activities convinced me Smarty is a place where I want to work because of how they would be treated.”
Company fun
What does Smarty do?
We specialize in address data intelligence. This includes work on global address and location data, specifically validation, autocomplete, geocoding, and data enrichment.
Address validation
We can take an address from anywhere in the world and tell you if it’s typed correctly, if it’s mailable, if it’s vacant, and a whole lot of other information about that address. We have the ability to process literal billions of addresses per day.
Address autocomplete
Websites or forms that have an address autocomplete start to predict accurate addresses from the first keystroke of the user. Think about how tedious it is to type your address on a mobile device when you're ordering more toilet paper online. We make that super easy.
Geocoding
We put "pins" on rooftops. When you enter an address, our software gives you the latitude and longitude for that specific building, in 9/10 cases, directly on the rooftop. This is a big deal to companies all over the world. And we do it faster and more accurately than anyone else in the market.
Address enrichment
If you want to know even more about an address, we can load you up with all sorts of good information. This includes 60+ location attributes, 150+ structure attributes, and 130+ financial attributes. You'll be swimming in data.
How does Smarty measure up?
Since our founding in 2011, we've become a recognized industry leader in address data intelligence. We're self-funded, profitable, and growing. But don't take our word for it: Utah Valley BusinessQ magazine recognized Smarty as one of the fastest-growing companies in Utah County for 2022. Our culture continues to grow alongside the business, with Smarty earning Top Workplace honors for 2022, 2023, 2024, and 2025!We also recently moved into a larger location in Orem, Utah next to Utah Valley University.
What's each department like?
Engineering
Led by CEO Jonathan Oliver, with support from Kiersten Nelthorpe, Kent Gividen, and Dave Hale. our engineers build in Go and React (Next.js). No on-call, just real ownership—from leading projects to shaping features. We prioritize mentorship, avoid silos, and work as one team. Bonus: Many of our engineers are women. Our team is diverse, and we've built an inclusive, supportive environment that balances focus with fun while delivering industry-leading products and constant innovation.
Sales
Our sales team, led by VP Sean Blair, thrives on accountability and realistic goals. Sean fosters a culture of curiosity and authenticity, where people feel supported to take initiative—and it shows in our sustained growth. Our Customer Success division, led by Mike Allen, extends that momentum by strengthening client relationships, driving renewals, and uncovering new opportunities long after the first deal. Together, they help us take care of our customers' every need with speed, care, and trust.
Marketing
Our fearless VP of marketing, Trent Howell, encourages creativity and measured growth as we spread the word that everyone needs validation. We create a light and playful space for creativity where each member genuinely cares about you and your input. We own our projects but work on them very collaboratively. We recognize that we genuinely impact every other department in the company. With skills and interests ranging from improv and video production to sailing and world travel, we’re a fun group of marketers.
Support
Our support team is second to none, being mentioned in a heaping load of our customer reviews as spectacular. Managed by Scott Christensen, each team member is focused on giving spectacularly helpful and friendly assistance to everyone who calls, chats, or writes in—even if they’re not current customers. Whatever you do, don't imagine a bunch of stressed-out people, each in their own tiny cubicle, talking to angry customers all day. That's not us. The vast majority of our customers love us. Feedback from this team often shapes the future and priorities of our product development.
Human Resources
HR exists to take everything that’s fun and exciting and make it…not that way.
We’re kidding.
Our Head of Employee Experience, Dan Lambourne and HR manager, Susan Young, ensure that every team member has what they need to grow and thrive. From hiring high-potential candidates to supporting ongoing development, they keep our people moving forward. They’re also the magic behind the events, meals, and activities that make Smarty culture stand out—including settling important debates like: donuts or kolaches?
We’re kidding.
Our Head of Employee Experience, Dan Lambourne and HR manager, Susan Young, ensure that every team member has what they need to grow and thrive. From hiring high-potential candidates to supporting ongoing development, they keep our people moving forward. They’re also the magic behind the events, meals, and activities that make Smarty culture stand out—including settling important debates like: donuts or kolaches?
IT & Operations
IT and operations is headed by Dirk Whatcott and is the glue that holds us together in many ways. We interact with every department every day; the real social butterflies of the company. We use 100% Mac hardware and our cloud servers are in Linux. We utilize Hashicorp and Kubernetes for our DevOps, and we are wizards of Unix CLI. There are a variety of types of work we handle, so we never get bored nor face down monotony. If our headphones are on, we keep them in passthrough mode because we tend to be fairly chatty. We’re full of dad jokes, hidden talents, backflips, and handstand competitions. We do, however, get a lot of work done.
Products
Our amazing products are designed and crafted strategically by our product management team which is led by Brent Francom, Director of Product Management. We listen closely to our clients to find out their needs and then work closely with our engineering team to come up with ways to satisfy those needs. It's awesome to work with such talent here at Smarty. Often we get to come up with a brand new product based on customer feedback. That makes all the sweat and tears worth it.
Finances
Our finance team reports to our controller Brittany Richards. Each of us has individual responsibilities, but we’re able to lean on other team members as needed. It’s fun showing up each day to work with friends, but we’re also comfortable with long periods of heads-down hard work. Our accounting tools are something true accountants would appreciate; we don’t use Quickbooks, Netsuite, or other commonly used tools. What we do isn’t the same every day; our work changes often. Our processes and procedures have a lot of opportunities for new ideas. If you’re an accountant who is even slightly unhappy with your position, you’ll probably love it here.
Legal
Our legal team, comprised of our wizards of contracts and compliance, keeps us out of trouble while letting us have as much fun as is legally possible. They navigate the labyrinth of laws, agreements, privacy policies, and terms of service so the rest of us can build, sell, support, and market without stepping on legal landmines. You might picture them buried in case law with a magnifying glass, but in reality, they’re approachable, collaborative, and talented writers, gamers, outdoor explorers, and gardeners. Their work shapes our decisions and keeps everyone protected while having fun and making great products. And yes, they’ve answered the age-old question: pineapple is allowed on pizza—legally speaking.
What's the hiring process like?
Do you want to be amazed? Then apply for a job at Smarty.Because AMAZED is exactly how you'll feel when you experience our hiring process. For starters, a real, live human reviews every application! And you won't sit around wondering for weeks about what's happening. Instead, you'll hear from us quickly every step of the way.And what are those steps?
The average time from application to offer is just 3 weeks!If you like stressful job applications, interviews, and hiring processes, you've come to the wrong place. But if you'd like something fresh and friendly, get started below.
Careers
We never stop learning, growing, improving, and helping others to do the same.
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