Pinpoint: A virtual user conference Register today
Smarty
Formal
Fun
Andrew Townsend
Andrew Townsend
Senior Marketing Operations Manager

Andrew didn’t set out to land in marketing operations—it just kind of happened. While earning a degree in digital media with an emphasis in cinematography from UVU, he picked up a grab bag of creative and technical skills: web design, coding, Flash animation (RIP), 2D/3D design, sound design, video game animation, scriptwriting, camera work, and project management. But through it all, one thing kept pulling him back—people.

While working as a freelancer, Andrew got a rush from collaboration and the thrill of problem-solving under pressure. He loved wearing many hats—jumping between analytics, creative, and execution—and seeing how process improvements could make a team hum. Smoothing workflows, tracking performance, or learning from a project that went sideways, Andrew began to really understand the balance between creativity and operational clarity.

Sure, discovering that film wouldn’t make him rich or famous stung a little. But being known around the office as the guy who jumps into the trenches with you, clears the fog, and says, “Let’s figure this out together”? That’s worth more.