Meet the individuals that make up Smarty.
Smarty Team

Our values

We see the humanity of others and consider their needs, objectives, and challenges as we go about our work. We hold ourselves accountable for our impact on others as well as our results.
We actively develop our skills. We welcome the uncomfortable work it takes to master ourselves and our craft. We continuously learn, improve, and help others do the same.
Whether it’s traveling together or creating useful products together, it’s essential to have a good time. Even though we don’t take ourselves too seriously, we’re serious about providing value. Our desire and ability to create and deliver keeps things fun.

The Smarty Team

It's all about relationships.
Professional Bio
Fun Bio
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Jacob Munson
Jacob Munson
Customer Success Representative

Jacob Munson, with a decade of experience in customer service, has made significant strides in the sector, from starting on the front lines to managing teams and overseeing Sony Playstation's customer service division in Utah. His expertise in operations and customer satisfaction translated seamlessly into the financial sector, where he excelled in streamlining processes and handling complex customer cases. Known for his dedication to exceeding customer expectations, Jacob has a knack for fostering meaningful interactions. Outside of his professional life, he enjoys the balance of outdoor adventures like camping and hiking with his family and indoor hobbies, including video games, reading, drawing, and board games, reflecting a well-rounded approach to both his career and personal interests.