Before joining Smarty, Trisha was a school administrator in Arizona, where she earned her MBA while raising her family. That experience cemented her belief that good leadership comes from empathy, grit, and an organized spreadsheet. (Few things make her happier than color-coded cells.)

Trisha got invested in client relations because she was drawn in by the question, “How can I make this easier for people?” That question drives her daily as she helps businesses navigate contracts, optimize their plans, and find the sweet spot between what they need and what they’ll actually use.

As a Small-Medium Business Team Lead at Smarty, Trisha thrives on helping small and mid-sized businesses succeed—the kind of companies that often get overlooked in favor of the big enterprise fish. She loves giving them the same white-glove attention, making sure every lookup, every process, and every interaction adds real value. She also channels her educator roots into mentoring others and building efficient, people-first processes. 

Her mantra? When there’s a clear process, everyone wins—expectations are clear, mistakes are easier to fix, and success becomes repeatable.