Jeffrey Duncan
Jeffrey Duncan
Senior Technical Product Manager

One of our proudest services that we provide at Smarty is our Customer Support. Jeffrey's leadership has helped us create a support team that focuses deeply on our customers and is dedicated to helping them find the right solution for whatever issue they are facing. Even before coming to Smarty, customer service was a professional focus of Jeffrey's. He's worked for several companies in roles where he managed online sales, created websites, led on complicated projects and more, all with a focus on what would best help the customer. Jeffrey now utilizes his dedication to customer service and applies it to Smarty support team, which is why we're confident that, even if the issue is frustrating, you'll enjoy the quality experience you'll get from our support team.

All posts by Jeffrey Duncan - Senior Technical Product Manager

Mailing Address vs Physical Address: What’s the DifferenceArrow Icon
By Jeffrey Duncan on August 11, 2021
The difference between a physical address and a mailing address is that a physical address is where you are geographically located and a mailing address is where you get your mail. Often a physical address and a mailing address are the same—but not always! Whether you're trying to mail important account paperwork to thousands of customers or a single high-dollar customer appreciation gift to a key account, having the right address is important. Before you send off that precious cargo, ask yourself if you're sending it to a physical address or a mailing address.

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