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Shayla Coombs
UX Designer
Shayla loves making workflows simple, seamless, and accessible. With a background in cognitive science from the University of Michigan and a master’s in UX from UW–Madison, she blends her knowledge of human behavior with design to create intuitive experiences. Before joining Smarty, she managed client experience across sales, marketing, and onboarding, and even started her own software company to help accounting firms streamline their workflows. Originally from Michigan’s Upper Peninsula, Shayla now calls Utah home, where she’s always looking for her next outdoor adventure.
All posts by Shayla Coombs - UX Designer
Accessibility best practices at Smarty
By Shayla Coombs on December 15, 2025
An enterprise-level customer of Smarty’s recently shared how impressed they were with our accessibility-first approach, inquiring about how we designed our tools to function in a way that feels equitable and usable for everyone. At Smarty, one of our core values is outwardness — seeing people as people, not objects or caricatures. Every person who interacts with our tools has their own needs, wants, and objectives, and accessibility is one of the most meaningful ways we connect with people - an area we’re striving to improve.